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Brake Parts Little Rock AR

Local resource for brake repair shop in Little Rock, AR. Includes detailed information on local companies providing auto services and which give access to brake fluid service, , brake pads, brake rotors, brake calipers, brake inspection, brake replacement, brake master cylinder, disc brakes, as well as to other brake services.

Arkansas Mobile Automotive Repair
501-247-7924
Kanis Rd
Little Rock, AR
Precision Tune Auto Care
501-568-5615
5401 Asher Ave
Little Rock, AR
Discount Tire & Brake Inc
501-663-8473
7325 Kanis Rd
Little Rock, AR
D & C Automotive Repair
501-562-2669
3401 Mabelvale Pike
Little Rock, AR
Tisdale Garage
501-565-8060
3501 Mabelvale Pike
Little Rock, AR
Sears Auto Center
501-660-6228
600 South University Avenue
Little Rock, AR
Gene Rush Garage
501-565-7632
5305 W 33rd St
Little Rock, AR
Landers Toyota
501-568-5800
10825 Colonel Glenn Rd
Little Rock, AR
Bill's Auto Repair?
501-562-6215
4301 Western Hills Ave Ste B
Little Rock, AR
Asher Wrecker Service, Inc
501-562-2293
9119 To 9215 Col Glenn Rd
Little Rock, AR

Customer Expectations: DIY vs. Professional Customers

2/1/2003

Selling Braking Systems Parts Different kinds of customers expect different kinds of service.

 

By Larry Carley

Selling Braking Systems Parts
Different kinds of customers expect different kinds of service.

When it comes to selling brake parts, all customers expect at least four things from you:

1. That you're familiar with the basic components in a brake system. In other words, you know what a brake rotor is, what a drum is, what a master cylinder is and so on. Nobody likes to deal with an ignoramus. So unless you started working yesterday and have zero knowledge about brakes, you should know what the basic brake system components are, what they look like and what they do.

2. That you know how to look up brake parts in your catalog or database, and you know how to find the correct replacement parts for the customer's vehicle. In many instances, this requires more information than just the year, make and model of the vehicle. You may also need the engine size, vehicle identification number (VIN) or even the OEM part number from the old part to accurately identify the application.

3. That you know how to find the part on the shelf, and if the part is out of stock that you know how to order it from your WD or another source.

4. That you remind the customer of any additional parts or products they might need to complete their repair job. For example, anyone who's buying brake parts should be reminded to buy fresh brake fluid. Old brake ...

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Custom Custom Recall
from: NHTSA - Auto Recalls
1961 Custom Custom
Unique Recall ID#
11350000484180000000000
Vehicle/Equipment Year/Make/Model
1961 Custom Custom
Recalled Component Description:
Suspension: Rear: Axle: Non-Powered Axle Assembly
Defect Summary:
Consequence Summary:
Corrective Summary:
Source: NHTSA’s Office of Defects Investigation (ODI)
Babcox Media • www.babcox.com
3550 Embassy Parkway, Akron, OH 44333
330-670-1234 • (FAX) 330-670-0874