Counterman
Search
Search our Articles...
 

Brake Parts Providence RI

Local resource for brake repair shop in Providence, RI. Includes detailed information on local companies providing auto services and which give access to brake fluid service, , brake pads, brake rotors, brake calipers, brake inspection, brake replacement, brake master cylinder, disc brakes, as well as to other brake services.

BTS Tire & Services Store
401-621-3390
113 Broadway
Providence, RI
Midas Auto Service Experts
(401) 353-7121
1640 Mineral Spring Avenue
Providence, RI
Pep Boys Auto
401-273-2011
1246 N Main St
Providence, RI
Waynes Service Plus Inc
(401) 455-0282
269 Silver Spring St
Providence, RI
Firestone Complete Auto Care?
401-521-6622
987 N Main St
Providence, RI
Providence Automotive
(401) 941-0300
773 Broad St
Providence, RI
Waynes Service Plus
(401) 455-0282
269 Silver Spring St
Providence, RI
Russos Auto Service Inc
(401) 831-9383
442 Manton Avenue
Providence, RI
Tommys Garage
(401) 231-8322
48 Armento St
Providence, RI
North Providence Tire and Auto
(401) 231-6868
1968 Mineral Spring Ave
North Providence, RI

Customer Expectations: DIY vs. Professional Customers

2/1/2003

Selling Braking Systems Parts Different kinds of customers expect different kinds of service.

 

By Larry Carley

Selling Braking Systems Parts
Different kinds of customers expect different kinds of service.

When it comes to selling brake parts, all customers expect at least four things from you:

1. That you're familiar with the basic components in a brake system. In other words, you know what a brake rotor is, what a drum is, what a master cylinder is and so on. Nobody likes to deal with an ignoramus. So unless you started working yesterday and have zero knowledge about brakes, you should know what the basic brake system components are, what they look like and what they do.

2. That you know how to look up brake parts in your catalog or database, and you know how to find the correct replacement parts for the customer's vehicle. In many instances, this requires more information than just the year, make and model of the vehicle. You may also need the engine size, vehicle identification number (VIN) or even the OEM part number from the old part to accurately identify the application.

3. That you know how to find the part on the shelf, and if the part is out of stock that you know how to order it from your WD or another source.

4. That you remind the customer of any additional parts or products they might need to complete their repair job. For example, anyone who's buying brake parts should be reminded to buy fresh brake fluid. Old brake ...

Click here to read the rest of the article from Counterman Magazine

Custom Custom Recall
from: NHTSA - Auto Recalls
1961 Custom Custom
Unique Recall ID#
11350000484180000000000
Vehicle/Equipment Year/Make/Model
1961 Custom Custom
Recalled Component Description:
Suspension: Rear: Axle: Non-Powered Axle Assembly
Defect Summary:
Consequence Summary:
Corrective Summary:
Source: NHTSA’s Office of Defects Investigation (ODI)
Babcox Media • www.babcox.com
3550 Embassy Parkway, Akron, OH 44333
330-670-1234 • (FAX) 330-670-0874