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Brake Parts Salt Lake City UT

Local resource for brake repair shop in Salt Lake City, UT. Includes detailed information on local companies providing auto services and which give access to brake fluid service, , brake pads, brake rotors, brake calipers, brake inspection, brake replacement, brake master cylinder, disc brakes, as well as to other brake services.

Stretch's Auto & Diesel Repair-MOBILE
(801) 872-3740
555.South Fulton St.(3000 West)
Salt Lake City, UT
Giffin's Diamond Auto Sales
801-562-5525
8572 S State St
Midvale, UT
Automotion Inc.
801-561-3601
8054 S State St
Midvale, UT
Alex's Autohaus Inc
801-566-6115
7470 S State St
Midvale, UT
Les Schwab Tire Center
801-562-0450
144 West 7200 South
Midvale, UT
Back To Basics Automotive
801-326-8077
2722 S 2700 W
Midvale, UT
South State Auto Repair
801-561-5577
8244 S State St
Midvale, UT
America Foreign Auto
801-261-8903
6767 S 400 W
Midvale, UT
Auto-Motion
801-263-1349
8054 S State St
Midvale, UT
Brents Quality Auto & Exhaust
801-255-5239
6905 S State St Ste B
Midvale, UT

Customer Expectations: DIY vs. Professional Customers

2/1/2003

Selling Braking Systems Parts Different kinds of customers expect different kinds of service.

 

By Larry Carley

Selling Braking Systems Parts
Different kinds of customers expect different kinds of service.

When it comes to selling brake parts, all customers expect at least four things from you:

1. That you're familiar with the basic components in a brake system. In other words, you know what a brake rotor is, what a drum is, what a master cylinder is and so on. Nobody likes to deal with an ignoramus. So unless you started working yesterday and have zero knowledge about brakes, you should know what the basic brake system components are, what they look like and what they do.

2. That you know how to look up brake parts in your catalog or database, and you know how to find the correct replacement parts for the customer's vehicle. In many instances, this requires more information than just the year, make and model of the vehicle. You may also need the engine size, vehicle identification number (VIN) or even the OEM part number from the old part to accurately identify the application.

3. That you know how to find the part on the shelf, and if the part is out of stock that you know how to order it from your WD or another source.

4. That you remind the customer of any additional parts or products they might need to complete their repair job. For example, anyone who's buying brake parts should be reminded to buy fresh brake fluid. Old brake ...

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Custom Custom Recall
from: NHTSA - Auto Recalls
1961 Custom Custom
Unique Recall ID#
11350000484180000000000
Vehicle/Equipment Year/Make/Model
1961 Custom Custom
Recalled Component Description:
Suspension: Rear: Axle: Non-Powered Axle Assembly
Defect Summary:
Consequence Summary:
Corrective Summary:
Source: NHTSA’s Office of Defects Investigation (ODI)
Babcox Media • www.babcox.com
3550 Embassy Parkway, Akron, OH 44333
330-670-1234 • (FAX) 330-670-0874